Digital Innovation Challenges

Speaker: Dr Carsten Sørensen # London School of Economics and Political Science

10th Mar 2014

15:30 - 17:00

Conference Room, David Hume Tower


The technical process of digitizing analogue data into digital bit-streams and the associated socio-technical processes of digitalisation have yet to fully reveal their disruptive potentials – yet researchers and practitioners alike must comprehend these phenomena. The associated digital innovation brings a number of research themes to the foreground and the aim of this talk is to discuss a couple of these themes as a way of stimulating the debate on how research can provide useful insights. Special focus will be drawn to the global effort of innovating the Apple iOS service system. We have studied the changes to the tools and rules governing acceptable complements through the analysis of a large body of technology blog data. The talk will highlight this process as distributed tuning of boundary resources and will also discuss the methodological aspects of studies based on blog data.  The presentation represents one of the current research strands within LSE’s unit for the study of Digital Infrastructure Innovation.


Speaker Biography

Dr Carsten Sørensen is a leading authority on mobile information technology innovation and has the past decade studied; enterprise mobility, mobile platforms, organisational information services, and digital infrastructure innovation. Since 2008 he has studied digital infrastructure innovation in large research projects and both academic publications and a collection of brief videos exploring this can be found at

Carsten is Reader in digital innovation within the Information Systems and Innovation Group in the Department of Management at The London School of Economics and Political Science. He is a Senior Editor for The Information Systems Journal, and Associate Editor of Journal of the AIS. He is on the editorial board for Information and Organization and a member of the Advisory Board for Scandinavian Journal of Information Systems. Carsten is actively engaged with executive education and has consulted for a range of organisations, for example; Microsoft, Google, Orange, PA Consulting Group, IMF, Vodafone – to name a small subset.